Privacy Policy

Information we collect

We collect information in order to provide and secure the Services, including:

• account information you provide, such as name, email address, and country;
• billing information needed to process a purchase, handled by our payment processors;
• verification information where a reward or compliance check requires it;
• usage and device information, such as log data, IP address, and browser type; and
• information from cookies and similar technologies used to run and improve the site.

How we use information

We use the information we collect to:

• operate, maintain, and secure the Services;
• process purchases and administer evaluations and rewards;
• prevent fraud, abuse, and breaches of our rules;
• comply with legal and regulatory obligations; and
• communicate with you about your account and, where you have opted in, about news and offers.

Payment information

Payments are processed by third party payment providers. We do not store full card numbers on our systems. Each provider handles your payment data under its own privacy terms.

Sharing information

We share information only where needed to run the Services or to meet a legal obligation: with service providers who work on our behalf, with payment processors, with authorities where the law requires it, and in connection with a business transfer. We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though some parts of the Services may not work without them.

Data retention

We keep information for as long as your account is active and for as long afterwards as is needed to meet legal, accounting, or fraud prevention obligations.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise a right, contact us through the support chat on the Northpeak website. We may need to verify your identity before we act on a request.

Security

We use technical and organisational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The version in force is the one published here.